Prepare for the IRDAI Exam to become an Insurance Agent, Financial Consultant (FC), or Financial Advisor by reading this article (No. 1). Updated on January 24, 2026:

 



**Origins of Insurance:**

The concept of insurance began at Lloyd’s Coffee House in London. The first life insurance company in the world was the Amicable Society for Perpetual Assurance, established in 1706


**Insurance History in India:**

  • Oriental Life Insurance Co. Ltd - 1818

  • Triton Insurance Co. Ltd - 1850

  • Bombay Mutual Assurance Society Ltd

  • National Insurance Company Ltd

  • Insurance Act - 1938

  • Nationalisation of Life Insurance - 1956, leading to the formation of the Life Insurance Corporation of India (LIC) on September 1, 1956.

  • General Insurance Business Nationalisation Act (GIBNA) - 1972 marked the nationalisation of general insurance.

  • The Insurance Regulatory & Development Authority of India (IRDA) was established in 1999 and came into effect in April 2000; it was later renamed IRDAI in 2004.

The insurance ways of reducing the burden:

Insurance reduces the burden in two main ways:


1. **Primary Risk of Burden**

2. **Secondary Risk of Burden:** Setting aside reserves for potential future losses.


**Risk Management Techniques:**

1. **Risk Avoidance:** Completely avoiding risk.

2. **Risk Retention:** Accepting risk and its consequences.

3. **Risk Reduction:** Taking steps to reduce risk.

4. **Risk Transfer:** Paying a premium to transfer risk to an insurer. 


**Five Indicators of Service Quality:**  

1. Reliability  

2. Assurance  

3. Responsiveness  

4. Empathy  

5. Tangibles  


**Factors for Effective Performance:**  

  • Soft skills  

  • Communication skills  

  • Listening skills  

  • Trust  

  • Ethical behavior  


**Forms of Communication:**  

1. Oral  

2. Written  

3. Non-Verbal  

4. Body Language  


**Customer Lifetime Value:**  

  • **Historic Value:** Past premiums  

  • **Present Value:** Expected future premiums  

  • **Future Value:** Potential new purchases  


**Ethical Behavior Characteristics:**  

  • Prioritizing clients' interests  

  • Maintaining confidentiality  

  • Providing necessary information for informed decisions.  


**Grievance Redressal Mechanisms:**  

**IGMS (Integrated Grievances Management System):** Central repository for insurance grievances  

**COPA:** Consumer Protection Act 1986  


**Judicial Channels:**  

1. District Forum: Up to 20 Lakh  

2. State Commission: 20 Lakh to 1 Crore  

3. National Commission: Above 1 Crore  


**Filing a Complaint:**  

  • Can be done personally or by an authorized person  

  • No fees; no advocate needed  

  • The Insurance Ombudsman acts as a mediator  

  • Awards up to 20 Lakh, issued within 3 months  

  • 12 territorial offices assist in the process.


**Regulatory Aspects of Corporate Agents:**


1. **Qualifications for Life Advisor:**

   - **Rural Areas:** 10th pass (population < 5000)

   - **Urban Areas:** 12th pass (population > 5000)


2. **Training Requirements:**

   - Life Advisor: 50 hours

   - General Advisor: 25 hours

   - Composite Agent: 75 hours (50 + 25)


3. **Exams:**

   - Conducted by Insurance Institute of India (III)

   - Exam fee: ₹250

   - License validity: 3 years


4. **License Renewal:**

   - Fee: ₹250, 25 hours additional training (no exam)


5. **Commission:**

   - No rebates or shared commission amounts.


6. **Life Advisor Traits:**

   - Self-starter with strong communication, sales skills, empathy, and no ego.


7. **Marketing Strategies:**

   - Natural market, referrals, cold calling, testimonials, and centers of influence.


8. **Disqualification:**

   - Under Section 42(3) of the Insurance Act. 


**Legal Principles of Life Insurance Contract:**

**Indian Contract Act - 1872**


**Elements of a Valid Contract:**

1. **Offer and Acceptance**: Customer (offer) and insurer (acceptance).

2. **Consideration**: Premium.

3. **Agreement**: Consensus ad idem between parties.

4. **Free Consent**: No coercion, fraud, undue influence, mistakes, or misrepresentation.

5. **Capacity of Parties**: Must be above 18, of sound mind, and have no criminal background.

6. **Legality**: The contract object should be legal.


**Principles of Life Insurance Contract:**

1. **Uberrima Fide**: Full disclosure of material facts by both insurer and insured.

2. **Insurable Interest**: Must exist at the time of policy purchase (life insurance) or at the claim stage (general insurance).

3. **Proximate Cause**: Identifying the closest cause of loss.

4. **Indemnity**: Limited to the sum assured or loss, applicable only to general insurance.

5. **Subrogation**: Transfer of rights follows the principle of indemnity. 

**Life Insurance Overview**


**Asset:** A physical or nonphysical item with economic value, measurable in money.


**Human Life Value (HLV):** Introduced by Prof. Huebner, HLV can be estimated using monthly income, bank deposits, and a discount rate.


**Types of Risk:**

1. Mortality Risk: Dying too early

2. Morbidity Risk: Living with disability

3. Longevity Risk: Living too long


**Principle of Pooling:**

1. Mutuality: Combining funds from different individuals.

2. Diversification: Distributing funds from one source to multiple destinations. 


**Financial Planning Overview**:  

**Savings**: Involves postponing consumption and parting with liquidity.

  

**Goal Types**:  

  1. Short-term  

  2. Mid-term  

  3. Long-term (achieved through insurance)  


**Life Stages**:  

1. *Learner*: No planning  

2. *Earner*: Invests in ULIP  

3. *Partner*: Life insurance for both  

4. *Parent*: Child Plan  

5. *Provider*: Education or marriage Plan  

6. *Empty Nester*: Health insurance & Pension Plan  

7. *Retired*: Investments in Property and Pension Plan  


**Societal Challenges**:  

1. Disintegration of joint families  

2. Multiple investment choices  

3. Changing lifestyles  

4. Inflation  

5. Other contingencies  


**Investment Decision Parameters**:  

1. Diversification  

2. Tax considerations  

3. Risk tolerance  

4. Time horizon (more extended = larger returns)  

5. Liquidity  

6. Marketability 


 

**Financial Products:**

1. Transactional – bank deposits

2. Contingency – life insurance

3. Wealth Creation – shares, real estate


**Risk Profiles and Investment Styles:**

1. Aggressive – accumulation

2. Progressive – consolidation

3. Secured – spending

4. Conservative – gifting.


**Insurance Product Types:**

1. **Tangible** - Material

2. **Intangible** - Non-Material (e.g., life insurance)


**Basic Terminologies:**

- **MB:** Maturity Benefit

- **SB:** Survival Benefit

- **DB:** Death Benefit

- **SA:** Sum Assured

- **PT:** Policy Term

- **PPT:** Premium Paying Term

- **Bonus:** Additional money

- **Riders:** Additional accessories


**Traditional Product Categories:**

1. **Pure Term Plan:** Death benefit only (low-cost premium)

2. **Pure Endowment:** Survival benefit only

3. **Endowment Assurance:** Death or maturity benefit

4. **Increasing Term Plan:** Inflation protection

5. **Decreasing Term Plan:** For home loan borrowers

6. **Convertible Term Plan:** Switch categories as needed

7. **TROP:** Premiums returned at maturity

8. **Whole Life:** Legacy creation

9. **Money Back Plans:** Periodic payouts

10. **PAR:** Participating with profits

11. **Riders:** Additional benefits during PPT


**Types of Riders:**

1. **ADD:** Double SA for accidents

2. **WOP:** Waives premiums if proposer dies

3. **CIR:** % of SA for critical illness treatment

4. **IDR:** Protects salary during disability


**New Traditional Products:** 

- Higher death cover for single and regular premiums based on age.


**Limitations of Traditional Products:**

1. Bundled benefits

2. Undefined cash value

3. Low yield


**Advantages of Non-Traditional Products:**

1. Unbundled benefits

2. Linked to investment gains

3. Inflation protection

4. Greater flexibility

5. Defined surrender value


**Non-Traditional Life Insurance Products:**

1. Universal Life

2. Variable Life Insurance

3. ULIP - Unit Linked Insurance Plan


**Benefits of ULIP:**

- Transparent premiums

- Policyholders choose investment funds

- Options for switching and redirecting

- Combined insurance, investment, and tax benefits


**Components of ULIP Premiums:**

1. Mortality

2. Expenses

3. Investment


**Applications of Life Insurance:**

**Married Women’s Property (MWP) Act, Section 6 MWP Act 1874:**


**Beneficiaries:**

1. Wife alone

2. Wife and children jointly

3. Children


**Features under MWP Act:**

1. Trustee is either the wife or a child (18+).

2. No nomination or assignment allowed.

3. Policy cannot be surrendered.

4. Policy is exempt from court attachment.

5. Claims paid to trustees.

6. Without a special trustee, Sum Assured becomes an official state trustee.

---


**Key Man Insurance:**

- Only term insurance is applicable.

- Sum Assured is tied to company profitability.

- Premiums paid by the company; benefits also go to the company if the key man dies.

- Death benefit is taxable for the company.


**Key Man Examples:**

- Company director

- Partner

- Key salesperson

- Key project manager

- An individual with specific skills or knowledge.

---


**Mortgage Redemption Insurance (MRI):**  

Also known as a decreasing term plan or credit life insurance, it provides financial protection for home loan borrowers.


### Pricing and Valuation of Life Insurance:

**Premium:** The cost paid by the insured for a policy.


**Rebates on Premium:**  

1. High Sum Assured (SA) rebate.  

2. Lower annual payment mode premiums.


**Determinants of Premium:**  

1. Mortality  

2. Interest  

3. Management expenses  

4. Reserves  

5. Bonus/loading  

- Higher mortality leads to higher premiums.  

- Higher assumed interest rates lead to lower premiums.


**Types of Bonus:**  

1. **Simple Reversionary Bonus:** Basic cash benefit.  

2. **Compound Bonus:** Bonus on previous bonuses.  

3. **Terminal Bonus:** Declared only for claims the following year. 


**Documentation Stage 1:**

1. **Prospectus** - Formal legal document.

2. **Proposal Form** - Proposer application form.

3. **Agent's Report** - Primary underwriter report.

4. **Medical Examiner's Report** - Current health status (height, weight, blood pressure).

5. **Moral Hazard Report** - Assessment of moral risk.

6. **Age Proof**:

   - Standard: School/college certificate, passport, PAN, Aadhaar card, service register, baptism certificate, ID card for defense personnel.

   - Non-standard: Horoscope, ration card, self-declaration affidavit, certificate from village panchayat.

7. **AML** - Anti-Money Laundering Act 2005.

8. **KYC** - Know Your Customer (photograph, age proof, address proof).


**Free Look-In Period

(15 Days):**  

Policyholders can discontinue the policy, with the following deductions from the premium:  

1. Medical charges (if applicable).  

2. Proportionate risk.  

3. Stamp duty and registration charges.  


### Documentation, Policy Conditions, and Privileges:

**First Premium Receipt (FPR):** Confirms policy commencement.  

**Policy Document:** Evidence of the contract between insurer and insured.


**Components of Policy Document:**

1. **Policy Schedule:** Initial part of the document.

2. **Standard Provisions:** Rights, privileges, and general conditions.

3. **Specific Provisions:** Unique terms for the individual policy (e.g., for pregnant women).


**Policy Conditions and Privileges:**

1. **Grace Period:** Extra time (1 month/31 days) to pay the premium.

2. **Lapse:** Occurs with non-payment during the grace period.

3. **Reinstatement/Revival:** Revives a lapsed policy within 5 years with unpaid premiums plus interest.


**Types of Revival:**

1. **Ordinary Revival:** Lapsed after 3 years; surrender value acquired.

2. **Special Revival:** Lapsed within 3 years; no surrender value.

3. **Loan cum Revival:** Loans granted while reviving the policy.

4. **Instalment Revival:** Pay overdue premiums in installments.


**Surrender Value:** Requires at least 3 consecutive years of premium payments. 

 

**Policy Loan:** Typically up to 90% of the surrender value.


**Nomination (Sec 39):** Rights to receive policy money upon death; minor nominees require an appointee.  

**Assignment (Sec 38):** Transfer of rights via writing; cancels nomination unless to an insurance company for a loan.


**Types of Assignment:**

1. **Conditional Assignment:** Rights revert to assignor after conditions are met.

2. **Absolute Assignment:** Rights transferred with no reversion.


**Alterations:**

- Allowed: Name, address, payment mode, commencement date, and policy splitting.  

- Not Allowed: Increasing risk cover, reducing premiums, changing policy terms, or altering from par to non-par policies.


**Underwriting Overview:**

The underwriting process prevents anti-selection by assessing risks associated with insurance applicants.


**Risk Classification:**

1. **Standard Lives**: Normal risks, charged ordinary premiums.

2. **Preferred Risks**: Lower anticipated mortality, charged lower premiums.

3. **Substandard Lives**: Higher anticipated mortality, charged higher premiums.

4. **Declined Lives**: Excessive risk leading to rejection (e.g., HIV, cancer).


**Underwriter Selection Process:**

1. **Field Level**: Primary underwriting by agents.

2. **Department Level**: Specialized underwriters assess applications.


**Methods of Selection:**

1. **Judgment Method**: Based on subjective evaluation.

2. **Numerical Method**: Assigns positives to adverse risk factors.


**Underwriting Decisions:**

1. Acceptance at ordinary rate.

2. Acceptance at an extra rate.

3. Acceptance with lien (condition applies when risk decreases).

4. Acceptance with clauses (permanent risks affecting benefits, e.g., pregnancy, diabetes).


**Types of Underwriting:**

1. **Medical Underwriting**: For those over 40-45, high sum assured, term plans, and working women.

2. **Non-medical Underwriting**: For lower-risk applicants. 


**Payments under a Life Insurance Policy:**


1. **Claim Definition:** A request from the insured to the insurer to fulfill the policy contract.


2. **Claim Types:**

   - **Survival Claims:** Maturity benefits, regular payouts (money back), policy surrender, critical illness rider benefits, return of premium, ULIP market value.

   - **Death Claims:**

     - **Early Death:** Occurs within 3 years.

     - **Non-Early Death:** Occurs after 3 years.

     - Claims can be disputed within two years, requiring the insurer to prove a breach of utmost good faith.

     - Presumption of death claims require a court decree after seven years of absence.


3. **Claim Settlement:** Documents must be collected within 15 days. Claims should be paid within one month of submission. If delayed, interest of up to 2% above bank rates applies. Investigations may take 3 to 6 months.

**Health Insurance Overview**:

**Definition:** The term "health" originates from the Latin word "hoeith," meaning soundness of the body.


**Factors Affecting Health:**

1. Lifestyle

2. Environment

3. Genetics


**Types of Health Care:**

1. **Primary:** First point of contact (e.g., family doctors, small clinics).

2. **Secondary:** Specialized services (e.g., diagnostic centers, hospital treatments).

3. **Tertiary:** Highly specialized consultative services (e.g., surgeons, cardiologists).


**Health Insurance Products:**

1. **Indemnity Cover:** Pays actual medical expenses due to hospitalization.

2. **Fixed Benefit Cover:** Provides a set daily amount during hospitalization (hospital cash).

3. **Critical Illness Cover:** Payout upon diagnosis of specified critical illnesses.


**Group Health Insurance:**

- Requires a central administration point.

- Available to corporate clients for employees or specific groups.

- Includes government schemes (e.g., RSBY) for low-income populations.


**Key Terms:**

**Co-payment:** Shared costs during hospitalization.

**Deductible:** The patient pays upfront and gets reimbursed.

**Cashless:** Direct insurer payments to the hospital.

**Reimbursement:** The insured pays first, then the insurer claims.

**Post-Hospitalization Expenses:** Covers costs for 60 days after discharge.

**Domiciliary Hospitalization:** Care provided at home when hospital admission is unfeasible.


**Hospital Requirements:**

- <10 lakh population: 10-bed hospital.

- >10 lakh population: 15-bed hospital.


**Disability Terms:**

- PTD: Permanent Total Disability.

- PPD: Permanent Partial Disability.

- TTD: Temporary Total Disability.


**Notable Schemes:**

- ESI: Employees' State Insurance Scheme (1948).

- CGHS: Central Government Health Scheme (1954).

- CHI: Commercial Health Insurance and Medi-claim Policies (1986).


**Insurance Terminology and Key Points:**

- **Risk:** Chance of loss 

- **Peril:** Cause of risk 

- **Pooling:** Collecting funds 

- **Insurer:** Insurance company 

- **Insured:** Policyholder 

- **Insurance:** Risk transfer; losses of a few shared by many.  

- **Loss Prevention:** Measures to reduce risk occurrence. 

- **Contracts:** General insurance is an indemnity contract, while life insurance is a contract of assurance. 

- **Customer Service:** Begins at the point of sale. 

- **Legal Requirement:** Third-party motor insurance is mandatory in India. 

- **Private Schemes in India:** Jan Arogya, Janta Personal Accident.

 

  • **Financial Planning:** Start with your first salary. 

  • **Lapse:** Discontinuance of policyholder premium payments. 

  • **Surrender:** The policyholder receives cash value upon surrendering the policy. 

  • **Surplus:** Excess of assets over liabilities; negative surplus is called strain. 

  • **Bonus:** An additional benefit, often a reversionary bonus declared annually.


**Health Insurance Terminologies:**

  • **Inpatient:** Admitted for treatment. 

  • **Outpatient:** Treated without admission. 

  • **Day Care Center:** Less than 24-hour admissions (e.g., cataract surgery).

  • **TPA:** Third-party administrator requiring an IRDA license. 

  • **Network Providers:** Hospitals in a network. 

  • **PPN:** Preferred Provider Network. 

  • **Pre-existing Conditions:** Four years waiting period. 

  • **Senior Citizens:** Custom-designed insurance products available. 

  • **Individual Cover:** Coverage for individuals and families. 

  • **Family Floater Policies:** Coverage for immediate family members only. 


**Health Initiatives:**

  • **PHC:** Public Health Center 

  • **CDSS:** Child Development Services Scheme 

  • **TBA:** Trained Birth Attendants 

  • **ASHA:** Accredited Social Health Activist 

  • **NRHM:** National Rural Health Mission 

  • **CHC:** Community Health Centre 

  • **NPPA:** National Pharmaceutical Pricing Authority.



**Summary**


The document outlines the Indian insurance sector, focusing on the requirements to become an Insurance Agent, Financial Consultant, or Financial Advisor (as examined by IRDAI).


Key topics include:

**Insurance History:** Origins of insurance, development in India, including LIC's formation (1956) and the establishment of IRDA/IRDAI.

**Risk Management:** Insurance's role in mitigating risks through techniques like Risk Avoidance and Transfer.

**Customer and Ethics:** Indicators of service quality (Reliability, Assurance, etc.), performance factors, communication, and ethical behavior.

**Grievance Redressal:** Mechanisms such as IGMS, COPA (1986), and judicial channels, including the Insurance Ombudsman.

**Regulatory Aspects:** Qualifications (10th/12th pass), training hours (50, 25, or 75), exam details (III conducted, ₹250 fee, 3-year license), and renewal.

**Legal Principles:** Valid contract elements under the Indian Contract Act and principles specific to life insurance.

**Life Insurance Overview:** Concepts like Human Life Value (HLV), types of risk, and the Principle of Pooling.

**Financial Planning:** Savings types, life stages, and recommended products.

**Product Types:** Key terminologies and a categorization of Traditional (e.g., Pure Term) and Non-Traditional products (e.g., ULIP).

**Applications:** Special applications like the Married Women’s Property Act and Key Man Insurance.

**Pricing and Valuation:** Premium determinants and bonus types.

**Disclaimer:**

The data presented above was gathered from open sources and summarized using various tools. While we strive to provide accurate and high-quality information, the author of this blog is not liable for any discrepancies, omissions, errors, or their consequences.


For further study to pass this exam. You may go through the article no.2, which has been published on this site.  Best of luck.

+++The end++++


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