TERMS & CONDITIONS: |
A) Risk Factors: HDFC Life Sanchay Plus is offered by HDFC Life Insurance. Plan names do not assure quality or future returns. Review policy documents or consult an agent for risk and charge details. |
B) Suicide Exclusions: If death by suicide occurs within 12 months of policy commencement or revival, the nominee receives at least 80% of total premiums paid or the surrender value, whichever is higher, provided the policy is active.
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C) Information on Tax Benefits: You may be eligible for tax advantages under current tax legislation. It is recommended that you seek guidance from a tax consultant regarding your specific situation.
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D) Free-Look Cancellation: If you disagree with any terms, return the policy within 30 days of receipt and state your reasons. Upon receipt of your letter and original document, we will refund your premium, less the proportionate risk premium, medical exam costs, and stamp duty. |
E) Alterations: Policyholders may change premium or income payout frequencies. However, the selected Plan Option is fixed for the entire policy term. All changes must follow the Board-approved underwriting policy.
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F. Policy Loan: Upon acquiring surrender value, you may borrow up to 80% of it, subject to terms. |
G) High Premium Benefit: Policies with Annual/Single Premiums over Rs. 1.5 lakhs may qualify for enhanced benefits.
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H) Income Payout : The policyholder can choose to receive the Annual income under the Guaranteed Income, Lifelong Income, and Long Term Income options at less frequent intervals. Income for other than annual frequencies shall be allowed. The amount of income shall be as given below: (Note: Annual Income refers to the guaranteed income paid in respect of annual frequency.) |
Frequency | Income per frequency |
Semi-annual | 98% of Annual Income x 1/2 |
Quarterly | 97% of Annual Income x 1/4 |
Monthly | 96% of Annual Income x 1/12 |
I) Guaranteed Surrender Value (GSV): GSV is a set percentage of total premiums paid. For the Guaranteed Maturity Option, the factor for Accrued Guaranteed Additions is 30%. Visit the official website for details.
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J) Grievance Redressal Mechanism: Contact us for concerns via: Helpline: 022-68446530 | NRI: +91 89166 94100 (Charges apply). Email: service@hdfclife.com | nriservice@hdfclife.com (NRIs only).
Reporting Grievances: 1. Written letter: Visit any HDFC Life Branch (closed Sundays/holidays). Details at: https://www.hdfclife.com/contact-us#BranchLocator. 2. Email: Write from your registered ID to service@hdfclife.com. 3. Web: Visit https://www.hdfclife.com/customer-service/grievance-redressal.
Use the escalation matrix if unresolved within timelines. If dissatisfied, approach your regional Insurance Ombudsman. See Part G of your policy for details.
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K) Nomination (Section 39, Insurance Act 1938): 1) Policyholders can nominate persons to receive policy benefits upon death. 2) For minor nominees, an appointee can be designated to receive funds. 3) Nomination is allowed anytime before policy maturity. 4) It may be part of the policy text or an endorsed communication registered with the insurer. 5) Nominations can be modified or canceled before maturity via endorsement or a will. 6) Written notice of changes must reach the insurer. Otherwise, bona fide payments to existing records discharge their liability. 7) Registration fees for changes follow Authority Regulations. 8) Assignments generally cancel nominations, except those for loans; nominations revive upon loan repayment. 9) Section 39 excludes policies under Section 6 of the MWP Act unless specifically nominated for spouse/children post-2015. The intent of the MWP Act must be explicitly stated. |
L) Assignment (Section 38, Insurance Act 1938): 1) Policies are transferable, wholly or partially, with or without consideration. 2) Assignment occurs via policy endorsement or a separate instrument notified to the Insurer. 3) Instruments must state transfer facts, reasons, assignee antecedents, and terms. 4) The assignor or authorized agent must sign, with at least one witness attesting. 5) Assignments are operative only after written notice and the instrument (or certified copy) reaches the Insurer. 6) Authority Regulations specify applicable assignment fees. 7) The Insurer provides a written acknowledgment, serving as conclusive evidence of receipt. 8) The Insurer may decline assignments if they are not bona fide, contrary to the policyholder/public interest, or for trading purposes. 9) Refusal can be appealed to IRDAI within 30 days of receiving the refusal letter. |
The summaries for Sections K (Nomination) and L (Assignment or Transfer) are provided for general information and are not exhaustive. For complete details, please refer to Sections 38 and 39 of the Insurance Act, 1938, amended in 2015.
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M) Prohibition of Rebates (Section 41, Insurance Act, 1938): 1) Inducing policy purchase, renewal, or continuation through direct or indirect rebates on commissions or premiums is prohibited, unless explicitly stated in published prospectuses. 2) Violators may face penalties of up to ten lakh rupees.
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N) Non-Disclosure (Section 45, Insurance Act, 1938): 1) Policies are incontestable three years after issuance, revival, or rider addition. 2) Within three years, insurers may contest for fraud via written notice. 3) Fraud repudiation is barred if misstatements were unintentional or known to the insurer. 4) Material misstatements within three years allow for contestability. Non-fraudulent repudiation requires a premium refund within 90 days. 5) Proof of age may be requested anytime. Term adjustments for age do not constitute questioning the policy.
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O) Policy cancellation for fraud or material misrepresentation results in a Surrender Value payout, provided the claim is established per Section 45 of the Insurance Act, 1938. |
P) This Insurance Laws (Amendment) Ordinance, 2014 summary is for informational purposes. For exact details, refer to the Dec 26, 2014 Gazette Notification. |
Q) Taxation: Indirect Taxes: Applicable taxes and levies, including any future statutory impositions, may be collected in addition to premiums or charges via any authorized method.
Direct Taxes: Tax will be deducted at the prevailing rates from policy payments as per the Income Tax Act, 1961, and its amendments.
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R) Policyholders can dematerialize life insurance policies via an electronic Insurance Account (eIA). This password-protected platform holds policies from any insurer, allowing centralized access. The eIA facilitates online premium payments, address updates, and eliminates the need for KYC documents during future purchases. For details, visit http://www.hdfclife.com/customer-service/life-insurance-policy-dematerialization. |
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